How To Export The Offline Address Book Or GAL

Outlook Address Book

         Outlook Address List

While using Outlook, you may want to export contacts from the GAL to your Outlook Address Book. Your Offline Address Book or Global Address List cannot be exported directly from Outlook, but there is a way to add the contacts en masse to your Contacts folder. Before this though, you will have to move your existing contacts to a different folder temporarily or filter afterwards, based on the created or modified date. In this way, it is possible to separate these from your personal contacts.

How to add contacts in the GAL to your Address Book

  • Open Outlook and then open the Outlook Address Book (use Ctrl + Shift + B shortcut key combination for this).
  • Locate and select the Exchange address list that has all the contacts in them. Then select and mark the contacts you want to export.
  • Right click on the selection, and select Add to Contacts from the drop-down menu. Wait for the process to finish.

If you are exporting the whole GAL and it is large, then it is better if you call your network administrator for the task. That way, you can get a list much more quickly, directly from Exchange or Active Directory, and that will be less draining on the server resources.

Arranging and moving out the added contacts for export

If your contacts are not in a different folder, it is still possible to differentiate your own contacts from the ones that you just added from the GAL, using the Modified or Created date criteria.

Contacts In The GAL

             GAL To Outlook

You can either change the sorting order, or change the filter to the view you have of these entries, or even make use of Instant Search. Because you have only just added these contacts, the created and/or modified date and time attributed to them will be the same, and so they will eventually be grouped together.

The way to do this is similar, down to the detail, to when you clean up duplicates after emails are re-downloaded. And as long as you are changing the Contacts view, make sure you pick a list view, like a Phone List. After that, it is an easy stretch to move the filtered contacts as a list to another folder, and then using the Export option in Outlook; you can export this folder or customize the view. This way you can get just the fields you need, before you export to a program like Excel.

If you need any help with the above matter, or with any other concerns with Outlook, contact our teach support team over the toll-free number.

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Upgrading Your Computer From Windows XP

Windows 8 Upgrade

                  Windows 8OS

Are you planning to do the Windows 8 upgrade? Did Windows Vista OS from Microsoft scare you off to upgrading your computer to Windows 7 or Windows 8? If yes, you can read ahead to know more on Windows 8 upgrade. As we all know, the support for the Windows XP operating system has been ended and it is time to move on to some other supported Windows operating system. Windows XP OS was released on 2001 and this means that you had more than enough time to let it go. Do not think that you are the only one forced to think about the Windows 8 upgrade. A number of governments and businesses still rely on the Windows XP powered computers.

Those computers that are not upgraded to Windows 7 or Windows 8 will not be receiving any bug fixes or updates from Microsoft. This means that these Windows XP computers will be susceptible to viruses and security threats. Microsoft will be supporting anti-malware signatures for the Windows XP OS through July 2105. Microsoft has lowered the system requirements for Windows 8.1, which was announced recently at the Build conference. This means that more computers will be able to upgrade to the latest Windows 8 OS. The minimum system requirements to install Windows 7 and Windows 8.1 now are,

  • Processor: 1GHz or faster
  • RAM: 1GB (for 32-bit version) or 2 GB (for 64-bit version)
  • Free hard drive space: 16 GB for the 32-bit version or 20 GB for the 64-bit version.
  • Graphics card: Microsoft DirectX 9 graphics card with WDDM driver.

    Windows XP computer

                     Download Windows 8

Windows XP To Windows 8.1

Microsoft warns on its upgrade page that, “Windows 8.1 isn’t designed for installation on PCs running Windows Vista or Windows XP.” This warning means that Microsoft would prefer the users to buy a new Windows 8 OS powered computer. That is not on cards for all the computer users. You can always upgrade from Windows XP to Windows 8. Before doing this, you should make sure that your Windows XP computer meets the minimum system requirements to install Windows 8 OS. To do this, you can download the Windows 8 Upgrade Assistant program. This program will check your PC to make sure that it meets the requirements to install Windows 8.

If you wish to know more on upgrading your Windows XP computer to Windows 8, you can contact the Microsoft tech support team.

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How To Export Contacts From Outlook 2010 To A CSV File

Outlook Address Book

Exporting Outlook Contacts

Nowadays, almost everybody have multiple email account. Over time, the number of email ids keeps increasing and you will have different contacts in different ids. In order to avoid confusions, it is better to export and sync contacts between different ids so you can retrieve your contacts no matter which id you are using.

Knowing this, a lot of email service providers provide the features to import and export your entire contact list. However, not all service providers have this feature. In such cases, it is better to export your contacts by first exporting them to a CSV file. One way of exporting your Outlook contacts into your Gmail email id is using this method. Whatever be the reason, this method for exporting the Outlook address book works well especially with Microsoft Outlook.

Here’s how you export contacts from Outlook 20110 to  a CSV file:

  • Open Outlook 2010 from the Start menu, which is located in the bottom left corner of your screen.
  • Once Outlook 2010 loads up, select the File menu and then click on Options.
  • An Options dialog box will pop up. Search for Advanced inside this dialog box and then click on it.
  • In the right side pane, you will notice the Export section. Click on it to open the Import and Export Wizard.
  • Inside the Wizard you will find a lot of options. Among the list of options, you will see Export to a file. Click on this option and click Next.
  • The wizard will prompt you to select a file type. Select Comma Separated Values (CSV) from inside this list and then click Next.
  • You will have to select the folder inside the Contacts which contains the contacts to be exported.
  • You will be prompted to navigate to the file location where this CSV file will be saved. Select the folder you want to and then click Next.

    Comma Separated Values

    Outlook Contacts In CSV Format

  • Click Finish to confirm both the folder location and the export folder are correct and then click Finish. Once you perform this action, the wizard will automatically create a new CSV file and upload all the contacts from your source folder.
  • Close the Outlook Options dialog box to get back to the Outlook home screen.

If you have followed all these instructions to the word, the CSV file must have been created by now. Check the destination folder to confirm the Outlook address book has been successfully exported into the CSV file.

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Configuring The Default Address Book In Outlook

Outlook Address Book

Outlook Help

People use Outlook mainly for sending and receiving emails. However, the application’s use is not restricted to emailing alone. Outlook can be used as a task manager, address book manager, digital calendar and more. Outlook address book, also known as the Outlook Contact Book, lets you store contact information of as many people as you wish.

Use of Outlook Contact book while sending emails

If you have managed to add the contact info of all your friends, relatives and colleagues in your Outlook contact book, you can send emails to them in simple steps. Messages like New Year greetings can be sent to multiple contacts at a time.

Creating groups in Outlook contact book

One of the best ways to organize your Outlook contact book is to create groups in it. For instance, you can create a group called Friends and add all your friends to this group. Likewise, create another group called Colleagues and add the contact info of all your colleagues into it. You can add as many contact groups as you wish, say church, neighbours, relatives, close relatives or anything else.

How to change a default address book in Outlook?

In addition to creating different groups in Outlook, you can add different contact books. However, you need to set a default address book to be able to add contact information to the address field while sending emails. If a specific contact you are looking for is not included in a particular address book, you will have to change the default address. The following instructions will help you in changing the default address book. You will also find the steps for setting an alternative address book as your default address book.


  • Open your Outlook application and navigate to the Contact section.

    Task Manager

    Outlook Support

  • View the folders you have created in the contact section. You may have created different folders in the Contact section to group your contacts, say Friends, Family, Colleagues, etc. Check which folder is selected to set the default address book source.
  • Once you know the selected folder and the folder you want to replace the currently selected folder with, go to Tools and choose Options from the resulting menu.
  • Go to the box labelled Show this address list first box.
  • Select the address book you wish to set as default.
  • Click the OK button to set the address book as the default one and save the changes.

The above instructions must have helped you know in detail about what the Outlook address book is and how you can configure it. For any further details, contact our Outlook support desk.

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Microsoft Releases A Windows App Portal Application For Enterprise Users

Windows Tech Support

About Windows Apportals

Microsoft recently announced the release of an app portal application for enterprise users called Windows Apportals (pronounced ‘app portals’). According to the Windows tech support website, an organisation can use this portal to manage different apps, data, and even user or employee access to the data from a location.

What exactly is Windows Apportals?

Most organisations use numerous apps for maintaining and providing data to all employees working there. However, as it happens, different employees with different roles will be using different apps, and thus, the data they are accessing, will also be different. Such an organisation could use an app management application for making all these apps and data available to the users.

According to the Windows tech support website, this is exactly what Windows Apportals does. It simply functions as a portal for the apps and data used in an organisation. Using this application, the system administrator there can effectively manage all the apps and data. It has the latest Windows 8 Metro user interface making it very user-friendly.

Experts say that Windows Apportals is very similar to a Windows embedded operating system, but much more advanced than that. In fact, Microsoft has developed Windows Apportals application based on Windows OS, so that you can easily run all Windows-supported applications in the application. However, only those apps that work on Windows 7, Windows 8, or Windows 8.1 operating systems will be compatible with Windows Apportals without any problems.

Embedded Operating System

Contact Windows Support

To do that though, you will have to use the Active Directory service along with the Windows Apportals application. This application is used to determine the type of user accessing network resources. For example, a user trying to access the network resources will be asked to enter specific username and password. This information will be used to identify the access level of that particular user – Administrator, normal user, and so on. According to the user access privileges granted, some of the resources will become accessible, while others will not even show up on the screen.

Therefore, you can use Windows Apportals application to display different apps and data for different employees depending upon their designation in the organisation. All this makes Windows Apportals the best app management application available today. For more information about this application, get in touch with our Windows tech support team today.

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